COVID-19 Update: we are going fully remote. Learn more

780-633-0415
INFO@PAPER-LEAF.COM

Support & Optimization

Managed Web Services

^

Services: Managed Web Services

Alongside our enterprise-grade website, web application, eCommerce, and mobile app product development services, we offer inclusive managed web services for all of our projects. That means you can leave everything regarding uptime, security, maintenance and support to us.

Infrastructure

The sites and applications we build and support are deployed on independent commercial-grade Cloud VPS LEMP stack servers via Digital Ocean’s Toronto data centre. We are a Digital Ocean Partner, and DigitalOcean is certified in the international standard ISO/IEC 27001:2013. By achieving compliance with this globally recognized information security controls framework, audited by a third-party, DigitalOcean has demonstrated a commitment to protecting sensitive customer and company information. That commitment doesn’t end with a compliance framework, but is a necessary baseline for security. While all websites and web apps have at least a production and staging server, many of our clients infrastructure includes load balancers, CDNs, and more. We strive to not over-engineer or under-engineer your setup; rather, we aim to find the right balance of headroom, efficiency, and cost.

Our infrastructure is complemented by a suite of products, resulting in benefits like:

  1. Automated monitoring and notifications for security, performance, resource use, uptime, error logging and more. If anything might happen, or does happen, we are alerted first.
  2. Scheduled database, file, and server backups, redundant offsite storage, and backup testing. Multiple redundancies allow for maximum risk mitigation so your data is never lost.

 

Maintenance + Support

Our maintenance and support offerings cover the full range of requirements for our clients. From regular scheduled maintenance through time-sensitive maintenance at both the application and infrastructure levels, alongside a mature ticket submission and local > staging >production deployment process, all bases are covered. That’s why we’ve been trusted to provide managed web services for national organizations across Canada with stringent data policies.

If you need us to take over the management of an existing product, or are curious to learn more in relation to a new product build, please fill out the form below or email sales@paper-leaf.com and let’s get started!

  • This field is for validation purposes and should be left unchanged.